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Based on 56 Reviews
Joe Salinas
June 25, 2023

Very professional work and did an excellent job on my outdoor kitchen. In fact, they exceeded my expectations by completing my outdoor kitchen before the initial completion date they promised. I highly recommend!

Nicole Eriz
May 22, 2023

After researching and getting bids from a couple of companies to build our palapa we decided to go with luxury palapas and we are glad we did! The owner was able to provide us with a lot of options for our palapa. The workers on the project were professional and were able to finish our project in a timely matter. Overall we are very happy with the product. Thank you!

Paula Cherry
May 8, 2023

We had an existing structure (built by another company) that needed some maintenance. After calling several companies, including the company that originally did the work, Luxury Palapa (Abner) was the only one that responded! Excellent customer service!!! These folks dont mess around. Everything went smoothly. Their workmanship was incredible. They truly care about meeting your request. Very professional, and committed to excellence. Anyone would be lucky to work with them. We will definitely be calling Abner whenever we have a need for their services. So glad we found you, and thanks again for everything!!! The Cherry's 🍒

We love our new outdoor kitchen! Thank you !

April 20, 2023

We lost our palapa due to a tornado. After researching palapa companies, I saw Luxury Palapas and read their reviews. No one had a negative remark. I agree that they are the only palapa company you should use if you want professionalism, friendliness, and quality. I spoke/texted with Abner, who was nothing short of amazing. He cares about your budget and will work with you. He also tore down my existing palapa. He temporarily left the poles so no one would stumble in the holes before the new one could be built. The new palapa is beautiful and well made. The wood on the bar is absolutely beautiful. I also got artificial leaves, which were not much more than natural. It will last for 20 years. Natural has to be replaced about every 5 years, so you incur extra costs. All of my conversations with Abner were very pleasant. He follows up by text or phone quickly and has terrific customer service. If you have a concern, he will handle it quickly. He values his company, employees, customers, and quality of their work. Don't hesitate to hire Luxury Palapas.

Kimberly Daroya
December 4, 2022

I recently had an injury that made me temporarily disabled, and I could not drive. I contacted the business through Facebook Marketplace and asked for assistance getting a Christmas Tree. They walked me through the different types and prices, and I chose the Balsam Fir 5-6 ft. Being homebound, I depended on them to select an excellent tree for me and deliver it. I was so happy. They selected a beautiful tree and delivered it to me for a small fee. They even set it up for me upon arrival. This was the BEST Christmas Tree transaction I’ve had in years, and I am so full of joy with my tree and the kindness of this business and the people who work there. They have made this Christmas special for me, and I am so thankful. Do yourself a favor and get a tree from here!

Angie Raymond
November 9, 2022

I was amazed at the response and completion of our Papalapa results in our backyard bar! I saw one of their trucks on the Beltway 8 and contacted and spoke to Abner. Within the week, we had a beautifully restored Papalapa!

Cindy Edinger
August 10, 2022

My husband is a builder for 36 years and a Catastrophic Insurance Adjuster. He sees homes and structures all over the US and he was amazed at how solid and professional the workmanship was! We love our Luxury Palapa and it made our backyard a resort for us and our family! Thank you Abner and all your great employees for your professionalism and timely way all our questions and concerns were addressed. We had a meeting with our landscaper and we gave her your information she loved it!!! Thank you! Ricky and Lezlie

August 5, 2022

Luxury Palapas did a great installing our 10ft. umbrella palapas. We had a great experience dealing with this company from beginning to end. The installers arrived on time and they did a great job cleaning the job site before they left. We decided to go with ViVa synthetic thatch and we are absolutely happy with it. I would recommend doing business with this company!

August 2, 2022

My old palapa was about 20 years old and it was falling down after a big wind. I called Luxury Palapas and they immediately responded and arranged a free trip for repair and installation estimations, and also provided valuable suggestions. Although I had originally asked for nature palm leafs for the roof, they allowed us to change it to synthetic leafs which is more durable. We also had the old deck removed with a very reasonable demolition charge. After 4days work, all the projects were finished as planned. They also have added two more leaf layers around the edge so my new palapa looks amazing. We really like the experience with them and will continue ask them if we have further projects to do.

Judy LeBouf
July 22, 2022

Abner was so helpful and professional with my request for palapas while answering every question in detail. I was very confident with my order and the crew arrived when scheduled! The crew worked so well together and always paid attention to every detail throughout the process. I was amazed how the crew never were hurried but worked consistently. They completed the project ( 2 palapas) in one working day ( 8:30 - 5:00) and left the backyard pristine!! My neighbors commented to me how impressed they were with the crew.

Lindsey Phillips
July 22, 2022

I recently bought a house that had an large existing palapa that needed some TLC. I called a few different palapa stores to come and get me a quote. Luxury Palapas came out immediately and gave me a reasonable quote. Not only did he give me a quote but then followed up to see how the could obtain my business. Because they followed is what made me decide to go with them. So glad I did! They got my 35’x20’ Palapa rethatched in 2 days and added some much needed support for safety. They worked so hard to make sure this was completed for my daughter’s graduation party. Thanks Luxury Palapas and crew!! I highly recommend this company and will definitely be using them in the future

Cortney Lucas
July 3, 2022

I really can't say enough about this company. I have never seen anyone come in do a job and leave with such efficiency. We absolutely LOVE the palapas that they built for us. I would HIGHLY recommend Luxury Palapas to everyone. Oh! did I mention that we live in Hondo and they had to travel and stay overnight for this job. They were here early and left when that stage of the job was complete. When the job was finished you would have never known they were here at all. They left everything immaculate. Thank you Luxury Palapas (Sany Ordonez and his Fantastic crew.

Betty Conklin
May 12, 2022

Luxury Palapas redid two of our palapa roofs and they look better than ever. They are fuller and provide so much more shade. Thank you so much. We highly recommend Luxury Palapas.

Darrell Whitton
April 26, 2022

We decided to replace our Palapas roof palm leafs . We debated spending the extra money to go synthetic. After talking with luxury we decided to go this route because of looks and longer warranty. We we were out of town the weekend they did my roof and for a day after returning home we didn’t even know the job was completed. Needless to say they did a great job and cleanup. Very happy

Dave Groman
April 25, 2022

Added a synthetic frawn palapa to the upstairs deck at my lake house. Turned out awesome, crew was great and well organized to complete the job in one day. Couldn't be happier and I will be using them to replace my worn natural frawns at my house in town.

Nita McCarty
April 25, 2022
Randy Franzetti
April 25, 2022

best experience ever and customer service is even better

John Moore
February 2, 2022

We had our existing palapa reroofed using synthetic palm. The quality of the work was great. The representatives were courteous and professional and they communicated with me from initial scheduling through completion. I highly recommend Luxury Palapas.

Michael Sartor
August 7, 2021

Wife and I decided to have a Palapa installed at our house. I did a Good bit of research and ended up going with Luxury Palapas in Manvel and after it was installed I feel like a Genius for making such a Great decision. I paid close attention to the crew and their skill level and was SO Pleasantly surprised at the skill level of the crew and am enjoying my Palapa more and more each day, it not only is functional but Really Nice looking to boot. Thanks Abner for such a wonderful job done by your crew Mike Sartor

Eddie Edgerly
January 23, 2021

Luxury Palapas did an amazing job re topping our existing structure! Abner and his team were very professional, punctual, and gave us a fair price. No need to look anywhere else!

Cindy Pearson
May 27, 2020

We recommend Luxury Palapas for everyone’s Palapa dreams. They came right out and gave us suggestions on what would work best for us around our pool and side bar. They quoted a great price and we’re able to start 5 days later. We are so happy with our Palapa,we sit under it and admire it everyday. They were professional and they all worked very well together. I enjoyed watching them work and get the job done! Thank you Cindy and Charlie

Ross Maha
May 26, 2020

I recently had my old thatch palapa replaced with synthetic palm and couldn't be happier! It looks amazing and Abner did a great job with the entire process.

Kristen Fontenot
April 16, 2020

Abner & his team did a great job on our Palapas. This is the second time we’ve used him. Five years ago he constructed two palapas and bar stools for us. Now we had him replace the real palm leafs with the synthetic palm leafs. We used the “New Palm” color and he sanded & restrained and replaced the ropes and wood slates for us. The synthetic leafs look awesome and look so real. Every time he and his guys showed up on time and arrived on the day they said they would. They were honest, punctual, & fast. They finished all this work in one day and didn’t leave a mess. My pool still remained clean. I highly recommend him and would use them again. They do great work!!! Thank you Abner and thank your team too!!

Jen Richards
April 14, 2020

They did an awesome job for a great price. They showed up when they said they would and never changed anything about our agreement. Live my palapa!

Alex ayala
March 7, 2020
Jaelyn Pellegrin
February 25, 2020

Abner was amazing throughout the entire process. He gave us exactly what we wanted and his crew was speedy and did an excellent job!

Paige Keto
February 17, 2020

Luxury Palapa’s was so wonderful to work with. They came out to speak with us multiple times to ensure our vision came to life. They were on time and prompt. They were affordable and we have recommended to countless people already. So happy with their work, and will definitely use them again in the future.

Santi Cevallos
February 17, 2020

At first I did not know want to expect, and once I came back home and see the end result OMG! I was thrilled the quality and the looks off course, beyond my expectations! I will definitely recommend and used they services again. By the way I own a Paradise Grill tiki and replace the top with an actual Palapa it is a must!! Thank you again!! The Cev’s family

Kevin Wilson
February 13, 2020

These folks re topped 2 of my Palapas that were installed by another company back mid 2014. The work is great, cleaned up afterwards. Would highly recommend.

Fabiola Aguilar
January 23, 2020
Fred Fusee
November 2, 2019

great design and construction of our Palapa built over one end of our pool.Due to HOA restrictions, we installed a shingled roof instead of a thatched roof-it came out beautiful! Also liked the small touches, such as using bamboo conduit for an electrical supply line. Good pricing.

Shawn J.
October 30, 2019

If you want serenity and an awesome deck, luxury palapas is the best choice. We love ours💕.

Cheryl Wegmann
October 27, 2019

Luxury Palapas & Abner were fantastic! We absolutely love our bar height table & in-ground bar stools with a 10’ Palapa. When our family & friends visit our beach house in Surside, TX they totally feel like they are on vacation!! Originally we chose 5 bar stools & decided to add one more & Luxury Palapas completely took care of us. I highly recommend this company. Very honest & reasonable.

shawn fannan
October 25, 2019

Highly recommend this company! They traveled to Fort Worth to complete our project. The Crew was one of the most efficient group of men working together that we have ever witnessed. They built the perfect backyard Palapas for our family. I could not be more happy with the customer service we were given and the great creation they built for us!

DPI Sales
October 17, 2019

Sany and his team were great, they did a fantastic job. They were on time, finished two days ahead of schedule and the finish product looks perfect. I would highly recommend them to anyone.

Marixa Andrade
October 1, 2019

Excellent service, very friendly, and I also liked their original accent furniture inspired in the southern states of Mexico. Palapas made from scratch, the owner makes sure that you are getting quality. Definitely a great buy to spend quality family time outside, it’s priceless!

Patricia Suarez
October 1, 2019

Luxury Palapas is a great company to hire... I’m a very Satisfied Customer .. Very Reliable and Hardworking people...The Owner made sure we were satisfied with our Palapas and we were ... 100% percent quality in the material they use...I recommend this company to all the Palapa lovers out there looking to own a beautiful Palapa...100% Recomiendo a Luxury Palapas porque su trabajo es excelente y de muy buena calidad los materiales que usan..Todas esas personas que quieren una Palapa Luxury Palapas es la compañía para contratar .... Excelente servicio al Cliente..100% recomendado...

tammy linder
August 16, 2019

Easy to locate . Warm and friendly atmosphere. Beautiful wood work.

Abner just completed a breezeway and palapa over our kids playground, everyone loves it. He's a great guy to work with and you won't be disappointed. A quality job with expertise and craftsmanship. David B.

gotcha today
May 3, 2019

Luxury Palapas installed a beautiful Palapas along with a stained, sealed cedar bar top with matching cedar posts. We couldn't have asked for a better quality structure. They got the palapas up in 2 days, the bar in just a few hours. It'll be the talk amongst our friends for sure. Highly recommend them to build yours too. SW & MO

John Pate
April 18, 2019

A great group of guys to work with. I live in Grapevine Texas and I had these guys install a large tiki hut or Palapas near my pool area and patio. They did a fabulous job and the workmanship was very professional. It was pleasant to see the group of guy all working as a team. There was also no surprise charges for extras at the end of the job. Everything was as we agreed. Also, after the project was completed, they cleared up all the area. I’m very impressed and I do recommend anyone wanting a tiki hut to give them My thanks to the complete crew. Job well Done!!!! John Pate

Leslie Cochrane
April 16, 2019

We had a great experience working with Luxury Palapa. They showed up when they said they were going to and the price was what they quoted. We love our Palapa! We would highly recommend

Richard Pennie
April 15, 2019

I am greatly satisfied with the work done on my palapas. The job exceeded all my expectations. The original palapa was not the best of quality and I had doubts about how long it would last. That question was answered within 5 months as high winds destroyed it and blew pieces of it all over the back yard. This palapa will be around for a long time as it is made from quality material, it is much sturdier and it looks beautiful. I also noticed that it is cooler underneath. The high winds and rain from this past weekend had absolutely no effect on the structure. I am very happy with the job done and quality of work. The price and timely installation were added bonuses.

Yoav Schroit
April 15, 2019

Very easy to work with and finished the job fast. The palapa came out beautiful and passed all my expectations. Very happy customer. Thank you.

Jacob Lewis
April 13, 2019

All I can say is WOW!!!! From the bidding process to the finished product, Abner and Luxury Palapas are far superior to anybody else. Abner met us on a Sunday morning, after rearranging his schedule to accommodate us. Once we discissed design, layout, etc, Abner gave us a price and left with a signed contract and a deposit. His crew started when he said they would, and finished on time despite the weather not cooperating. We even threw a design change/addition at him after the start of the project and he handled it beautifully! He and his crew were professional, efficient, and kept the jobsite clean at the end of every day. The end result is a show stopping palapa that gives us a little piece of paradise in our own backyard! We are very happy with Luxury Palapas and will recommend Abner and his crew to anyone that asks. We would definitely use Luxury Palapas again without any hesitation. Just an update: We had Abner and his crew come out last November to make an addition to our palapa so we could have some shade over our pool. They did another FANTASTIC JOB on the addition. It looks like it was built all at one time! It's absolutely stunning! We appreciate the craftsmanship he and his crew put into the job. I'll always use these guys aa the work is amazing! I'll recommend these guys without hesitation. Thanks again Luxury Palapas!

April 11, 2019

So I needed my palapa replaced, so I thought. I had many quotes and when Abner came out he stopped in the middle of walking around and asked me why I needed it replaced. I said look at it and stated is was 5+ years old. He proceeded to show me pictures of what a palapa would look like when it was time to be replaced and gave me a price to repaire it. So this man and his company not only saved me THOUSANDS of dollars, he made it look better than new! Why didn't someone else tell me this? He did the repair while I was out of town and came back at a later date to get paid. Its doesn't get better than this! So if you want an honest nice man that does excellent work, call them. I don't know what else to say, better than happy!

Garrett Miska
August 13, 2018

We had Luxury Palapas come out and give us a bid. We have had other bids prior to them coming out and they were not the cheapest bid but not the highest. We choose them because they were very professional and answered every question we had and they also were able to accommodate a few add-ons that we wanted. During the build the crew was professional and took great pride in cleaning up after themselves. I did take notice whenever they would work around the pool the would take extra precaution to not let any debris fall into the water. There is not another company that I would call if I was to build another one! Great Company, Great Communication, Great Pricing! Do yourself a favor and call them from the start and you will not be disappointing

Arlene Needham
April 19, 2018

The best decision we have ever made was to have our Palapa built by Luxury Palapas. Ernie put my vision onto paper and Abner and his crews brought it to life. They were able to start a week before they said they could, and they finished when they said they would be. The crew's attention to detail showed me how much pride they took into their work. Very impressed, very pleased and I know I will be enjoying my backyard paradise for year's to come. I highly recommend Luxury Palapa....give them a call, you will not be disappointed.

April 12, 2018

Luxury Palapas are great to work with. I reached out for a quote for three 12x12 palapas with deck flooring. Earnie promptly sent me a quote and provided additional information that was helpful to know during the quoting process. The pricing was good. We moved forward and now have three 12x12 palapas at our lake property. There were no delays. They started the project exactly when they said they would. Earnie and Abner are both highly professional and the work is great quality. We are so pleased we are getting quotes for additional palapas!

Partin Appraisal
October 26, 2017

Custom built 2rocking chairs taller so we could see the ocean over 42" railing from our beach house deck. Normal height was way too short to enjoy ocean. Upon delivery, he modified to make it safer for handicapped wife. Beautiful work. Very fast. Delivery service great. Reasonable prices for quality.

Roy Siner
May 14, 2017

Abner and his crew built us a western cedar pivilion with black iron hardware. It came out awesome. Abner's goal was to make sure we were happy with the final product. Thank you Luxury Palapas for helping make our backyard awesome with this beautiful pivilion.

Richard Smith
June 27, 2016

I hired Luxury Palapas a few weeks ago to replace the thatch roof on my existing palapa. The crew drove from Houston to Austin to complete this project. I was most pleased with the professionalism, quality of work and pricing for the work done. I recommend this company without hesitation. Richard Smith Austin, Texas

Lynn Shaw
July 6, 2015

We had 5 quotes for the same structure and Abner with Luxury Palapas beat them all and included a few extra's that we would have had to pay more for with anyone else. The structure is sound and the quality is impressive. He was able to get it built within a few days when he initially said it would be a couple weeks, I definitely recommend them if you are thinking about getting one put in. We have our own tropical oasis now and would never have had it without them!